West Coast Bancorp Web Site Privacy Policy

Our Privacy Pledge

At West Coast Bank, we believe that when you disclose your personal, nonpublic information with us, you do so because you want us to provide you with products and services that meet your individual financial needs. Upholding your expectation of trust is a matter that we take seriously.

Our Collection, Use, and Retention of Your Information

We collect, use, and retain that information about our customers that we reasonably believe will be useful in administering our business of providing products and services to these customers. We collect and retain information only for specific business purposes such as administering customer accounts, records and funds; complying with certain laws and regulations; designing or improving our products and services; understanding financial needs; and providing quality customer service.

Types of Information We Collect

We collect nonpublic personal information about you from the following sources:

Information we receive from you on applications or other forms;
Information about your transactions with us, our affiliates, or others; and
Information we receive from a consumer reporting agency.

Confidentiality and Security of Information

At West Coast Bank we understand that a key to meeting your privacy expectation is confidentiality and security of your information. As such, we restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. Additionally, we maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your nonpublic personal information.

Internet and Electronic Privacy

With the continuing growth of "e-commerce" we view on-line systems as yet another means of providing high quality customer service. As we move forward in developing new products and services in an era of vast technological change, we will continue to maintain our dedication to assuring that your information is properly used and appropriately safeguarded.

Our Maintenance and Protection of Accurate Information

We consider the accuracy of your personal information important in ensuring that we can provide the right products and services for your unique needs. We have procedures geared towards ensuring that the information we maintain is accurate, remaining free from alteration or destruction. In addition, we understand that the accuracy of this information is also very important to our customers. Please notify us if you receive information regarding your relationship with us that you believe to be inaccurate. .

Selected Disclosure of Information

From time to time, in order to provide our customers with the best products and services available, we may disclose information regarding our customers with the following types of third parties: other financial service providers (limited to our West Coast Bancorp affiliates, and to financial service providers with which we have joint marketing arrangements), and non-financial service companies (limited to service companies that we hire to assist us in providing marketing, support, or services for one of our products).

Within the West Coast Bancorp family (currently including West Coast Trust), we disclose information only in accordance with strict internal security standards and confidentiality policies and with applicable law. We do this so that we can better use the expertise held by these affiliates. We may disclose all of the information that we collect, as described above. While we believe this information disclosure is of benefit to you, if do not wish for us to disclose your information between our affiliated companies, we will gladly oblige. Simply call our customer support center at 1-800-895-3345.

At times, it is necessary for us to provide personally identifiable information about our customers to third parties, such as service companies that we hire to assist us in providing support or services for one of our products. In addition, we have agreements with several other financial institutions to provide joint product offerings. In order for these services to be of benefit to you, we may disclose all of the information we collect, as described above, to these companies that perform marketing services on our behalf or with which we have joint marketing agreements. These companies agree to safeguard our confidential customer information and they must abide by applicable law.

We may also disclose all of the nonpublic personal information that we collect, as described above, to nonaffiliated third parties as permitted by law. For example, this may include disclosure of information to credit bureaus, in connection with legal process, or the sale of your account to another financial institution.

Privacy and You

All descriptions in this privacy policy apply to our relationships with individuals and their personal, family, or household accounts with us. Given the different nature of relationships between businesses, not all of these privacy provisions apply to our relationships with commercial customers. While the nature of these relationships is different, we remain committed to respecting our commercial customers' privacy. We maintain the same standards of privacy protection for our former customers as we do for current customers (including categories of information we may disclose and the categories of parties to whom we restrict our information disclosure). We may amend this privacy notice at any time, and we will inform you of changes as required by law. You can always review our current policy on our Web site at www.wcb.com, or contact us for a copy at 1-800-895-3345.

rev. 10/01/07