WCB.COM Secure Email

At West Coast Bank, we recognize the importance of keeping your confidential information secure. To assure your information is protected at a time when more and more communication is conducted via email, we have launched West Coast Bank Secure Email Message Center, a secure channel for exchanging confidential information via the Internet. West Coast Bank Secure Email is a two-way encrypted solution that does not require specialized software or a complicated “key exchange” process. All you need to establish a West Coast Bank Secure Email account is an Internet connection and a web browser that supports 128-bit SSL encryption.

Why Secure Email?

Alone, Internet email is not a secure communication channel. Messages sent via standard Internet email travel in “plain text” and cross many networks before reaching their final destination. As a result, your information may not be as private as you assume. Since confidentiality cannot be guaranteed, standard Internet email should not be used to exchange sensitive or private information such as Social Security numbers, bank account numbers, financial statements, etc.

How West Coast Bank Secure Email Works

When West Coast Bank sends you a secure email message, the message is sent to a secure data center where it will be held for you to retrieve. A notification message is sent to your email inbox to inform you that a West Coast Bank Secure Email message is waiting to be retrieved. The notification message will contain a link to the secure web site. Simply click on the link, or copy and paste the link into your browser, and log into the secure web site to retrieve your message. West Coast Bank Secure Email Message Center can also be accessed through the login link above.

Create Your Account

The first time you use West Coast Bank Secure Email Message Center, you will be prompted to create an account. Simply click on the “click here” in the Welcome message. You will need to supply a valid email address and password to establish your account. An email message regarding your enrollment will be sent to the email address you entered. You will need to click the link in this email to complete the account set up process and begin using your West Coast Bank Secure Email account. You will use your password each time you log into the West Coast Bank Secure Email Message Center.

Retrieve a Secure Email

When West Coast Bank sends you a secure email message, you will receive a notification message to the email address you provided when enrolling. Simply click the link contained in the notification message and you will be directed to the login screen for West Coast Bank Secured Email Message Center. Enter your email address and password that you established when your account was created. Once logged in, you can read your West Coast Bank Secure Email, download it to your computer, or send a secure reply message back to West Coast Bank.

Sending a Secure Email

In order to send West Coast Bank a secured email message, click on the Secure Email link located above. You will be taken to the West Coast Bank Secure Email Message Center and prompted to enter your email address and password, which you established when creating your account. If you do not already have a Secure Email account, you will be able to create one from here. Once logged in, you can create a new West Coast Bank Secure Email message by clicking on the “Compose” tab.