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Contact Us
At Columbia Bank, offering exceptional customer service is our top priority. So, whether you have a question about our company, products, Web site, or if you just need to find a nearby branch or ATM location, we're here to help:
- Call us at 1-800-895-3345
- E-mail us at webmaster@wcb.com
- For branch and ATM locations, click here
For over 80 years, we've been delivering the financial services our customers depend on. Today, we continue to serve customers in the Pacific Northwest by providing a full range of traditional financial services, as well as expert investment, retirement, estate planning, Internet, and Telephone Banking services. We also offer our business customers innovative services to save time and money.
Administration
| Melanie Dressell | President and CEO, Columbia Bank and Columbia Banking System, Inc | 253-305-1911 | mdressel@columbiabank.com |
| Andy McDonald | Executive Vice President, Chief Credit Officer | 253-305-1994 | amcdonald@columbiabank.com |
| Mark Nelson | Executive Vice President, Chief Operating Officer | 253-396-6985 | |
| Kent Roberts | Executive Vice President, Human Resources Director | 253-593-8308 | kroberts@columbiabank.com |
| Clint Stein | Executive Vice President, Chief Financial Officer | 253-593-8304 | cstein@columbiabank.com |
Customer Service
For information about your account(s), loan(s), or about Columbia Bank products and services, call our friendly Columbia Bank Customer Service Representative at 1-800-895-3345.
Monday through Friday 7:00 a.m. to 7:00 p.m., Saturday from 9:00 a.m. to 1:00 p.m.
Telephone Banking
For information about your account, loan by phone, or about Columbia Bank products, call our friendly Columbia Bank Customer Service Representative at 1-800-895-3345.
Click here to LOGIN to Columbia State Bank Secure Email Message Center
Lost or Stolen ATM/Debit Cards
Call our friendly Columbia Bank Customer Service Representative at 1-800-895-3345.
Lost or Stolen Visa Cards
Call our friendly Columbia Bank Customer Service Representative at 1-800-895-3345.
Columbia Connect
- Online Banking
For information about Internet Home Banking for individuals, please contact homebanking@wcb.com or call Home Banking Support at 1-800-895-3345. - Community Business Online Banking
For information about Community Business Online Banking, please contact sbb@wcb.com or call Community Banking Support at 1-800-895-3345. - Treasury Management Online Banking
For information about Treasury Management, please contact tmsales@wcb.com or call our Treasury Management Sales Manager at 503-603-8052 or 1-877-TM-SALES (1-877-867-2537). - Other Contact Information
- For branch and ATM locations, click here.
- For problems on our Web site, please contact webmaster@wcb.com.
